Events / By Fire Up / 16th March 2026
Helping local businesses save time, improve customer service and work smarter.
Join us for a down to earth, easy to understand session introducing SmartFlows Syms, practical AI tools designed to support real business roles including admin, sales, customer service, marketing and operations.
You’ll see Syms in action as they handle everyday tasks such as emails, admin work, documents, forms and even making and receiving calls. No jargon, no technical experience needed, just real examples local businesses can relate to.
Why this session will benefit your business?
Businesses across Rochdale, Heywood, Middleton and Littleborough are facing the same challenges:
• too much admin
• slow customer response times
• not enough hands to cover everything
• pressure to stay competitive
This session will show you practical ways AI can help right now, without replacing people.
You’ll learn how to:
• save hours each week by reducing routine admin
• improve customer response times and enquiries
• keep operations running smoothly, even when staff are busy
• free your team to focus on higher value work
• gain confidence using simple AI tools without any jargon or technical background
Each business will leave with a clear outline of the AI tools and roles that can support their business and reduce day to day workload.
This session is ideal for any local business that want to work smarter, improve efficiency and stay competitive.
Speakers
Billy Gilchrist, Business Innovation Advisor – Hopwood Hall College
Billy will share practical insight into how local businesses can use simple digital tools to boost productivity and stay competitive.
Karl Percival, Chief AI Officer – SmartFlows Syms
Karl will demonstrate real examples of how AI powered tools handle everyday tasks, helping businesses save time and operate more efficiently.
Places are limited. Book your spot now > Practical AI Tools to Support Your Business Tickets, Monday, Mar 16 from 10 am to 11:30 am | Eventbrite